EMMA Product Update – October 2025

Bill Harrison
Published: November 25, 2025

In October, the EMMA team made 6 production releases, introducing 19 new feature enhancements, fixes, and configuration changes focused on importer reliability, grievance workflows, and data integrity.

Here’s a summary of what’s new in EMMA for October:

Feature Changes and Enhancements

  • Improved digital authorization card flows for a customer by supporting admin-approved cards without full identifiers. Executed the rollout of a digital authorization card platform for an existing client, enhancing user experience and streamlining data capture.
  • A new people management report lets accounting clients see members’ current and arrear charges all in one file.
  • To improve data accuracy, Active members will now only be visible under the location(s) where they are currently employed (Employment Status is set to Active).
  • (Applicable to Accounting Clients Only) The Key Person field will now be preserved when a member changes to Temporary Withdrawal status.
  • Accounting clients now get a New Hire Summary Report every morning, providing a breakdown of yesterday’s new hire imports, including initiation fee status and reasons.
  • The system now properly logs field updates to blank values (reversing a change made two years ago).
  • Implemented a new setting that allows us to disable the Billing Schedule check on each EMMA system when it’s not needed, reducing unnecessary job processing and system load.
  • Completed the first phase of development to automate membership reporting to the international for one of our customers.

Fixes

  • Resolved an issue allowing multi-field selection in the Change Log.
  • Resolved an issue where selected contract sections and articles were not appearing on a grievance after being chosen from the dropdown.
  • Fixed an issue where the system was incorrectly reading ‘True’ in First/Last Name fields as a technical value, causing import rejections. Imports now properly accept the name ‘True’.
  • Corrected the required fields for signup approvals system-wide to ensure PDFs generate correctly.

If you would like to learn more about any of these features and see how EMMA might benefit your Local, please complete this Contact Form.

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