EMMA Grievance Management

Serve Your Members

Negotiating the best possible contract for your members and enforcing it are the first steps to better member service

Comprehensive Grievance and Contract Management

More grievances settled

More successful arbitrations

More money recovered for members

Automated Grievance Alerts so you never miss a critial deadline

Electronic Grievance Processing

  • Members initiate a grievance:
    • In the EMMA app with a union representative
    • Via the web using a dedicated intake form for your local
  • EMMA tracks critical grievance dates and alerts you to deadlines.
  • Electronic online library stores all grievance documents safely and securely.

Contract Management

  • EMMA maintains a library of collective bargaining agreements.
  • Contract language from the appropriate agreement is automatically inserted into each grievance.

Grievance Email System

  • Quickly and easily email all concerned parties with a library of custom email templates
  • EMMA maintains a database of employer contacts as well as union contacts for easy communication
  • All grievance communication is in writing and stored centrally in EMMA

Grievance documents are stored safely and securely

And So Much More...

Powerful and comprehensive grievance reporting and analysis with EMMA Grievance Management

Safe, reliable storage of all grievance forms and documents

Upload and store importand grievance information in virtually any format

"The EMMA system was a great step forward for our local union. It made the job easier for the organizers in the field and eliminated many paper reports. The reporting provided by EMMA is phenomenal and provides timely information efficiently and effectively."
margaret way
Margaret Way
Operations and Admin Supervisor at SEIU 6

Win more arbitrations when all grievance information is accurate and accessible.

Want to learn more?

It’s easy to schedule a demo to see if EMMA is the right fit for your local. In one call we can learn about your local and its unique needs, then show you how EMMA can address the challenges you are facing.
Request a demo
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mockup of free ebook 7 steps to improve your grievance process

Free eBook

7 Steps To Improve Your Grievance Process

Based on conversations with EMMA customers who run world-class grievance programs, here are 7 steps you can take to make your grievance process more effective.
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